A supplier emails you an invoice. You tell yourself you will deal with it later, and a week on it sits under two hundred other messages. The collector email for documents removes that step: you forward the invoice to your own Taxorio address and the document turns up in your document inbox with the details already read out — exactly as if you had uploaded or photographed it.
This article covers how the feature works, what the AI can pull out of an email, how you decide who may send to the address, and where the limits are. The collector email is part of the PRO plan.
doklady-xxxxx@taxorio.cz. Forward invoices to it from any email client and the AI files the document straight into Expenses → Inbox.Why emailed invoices slip through
Most invoices you receive today do not arrive by post. They come by email — from the hosting provider, a software vendor, the phone operator, or the tradesman who sent a PDF once the job was finished. The problem is not that you cannot download the file and upload it somewhere. The problem is the gap between the email arriving and you doing something about it, and that gap is exactly where documents get forgotten.
The collector email closes it with one click: Forward in your email client. You do not download the invoice, rename it or upload it anywhere — you just send it on to the address Taxorio gives you.
How the collector email works
Once you enable the feature in Settings → Documents by email, Taxorio generates a unique address in the form doklady-xxxxx@taxorio.cz. The address belongs to your account alone.
- The supplier emails you the invoice — as an attachment, or written into the body of the message.
- You forward that email to your collector address.
- The AI goes through the attachments and the body and picks out the real documents. Terms and conditions, advertising leaflets and the logo in the signature are ignored.
- The document appears in Expenses → Inbox with the details extracted — supplier, IČO and DIČ (the Czech business ID and tax ID), amounts, DPH (VAT) rates and dates — ready for you to check and confirm, exactly as after a manual upload.
You can replace the address at any time with the Change address button. The old one stops working immediately, which is what you want if you suspect it has reached someone it should not have.
What the AI reads — including an invoice written into the email
The collector email handles two kinds of document:
- Attachments in PDF, JPG, PNG, WEBP, HEIC and ISDOC format.
- An invoice written straight into the body of the email, with no attachment at all. Taxorio exports that text to PDF and processes it like any uploaded document.
When one email carries several attachments, the AI keeps only those that really are tax documents. Terms and conditions, marketing material or a logo in the signature footer never reach your inbox.
Who may send you documents
The Allowed senders section decides which addresses Taxorio accepts documents from:
- Your account registration email is always allowed.
- You can add further addresses — typically suppliers who invoice you directly, or your second mailbox.
- You can optionally switch on Accept from anyone. Taxorio then processes email from any address that knows your collector address. Weigh that up, and keep in mind that you can change the address whenever you like.
Taxorio does not set up forwarding for you and does not read any other mailbox of yours. It processes only what actually arrives at the collector address.
Three ways to stop forwarding altogether
The simplest route is the Forward button. There is even less work when the document reaches the collector address on its own:
1. Give the collector address to the supplier
Plenty of e-shops, hosting companies and suppliers have a field in your customer account along the lines of "email for sending PDF invoices". Put your collector address there and the invoice goes straight to your document inbox without you touching it. This pays off most with recurring costs: hosting, software, phone, energy.
One thing to watch: the sender is now the supplier, not you. For Taxorio to process the document, the supplier's address has to be among your allowed senders — or you need Accept from anyone switched on. If you do not know the supplier's billing address in advance, it is easier to accept from anyone and simply never publish your collector address.
2. Set a rule in your mailbox
If invoices from a particular supplier already land in your mailbox, set a rule there — a filter with the Forward action in Gmail, a Redirect rule in Outlook — that passes them on to the collector address. The documents then travel to Taxorio without you lifting a finger.
Automatic forwarding usually preserves the original sender, so the same caveat applies as above: if a document does not arrive, add the supplier's address to your allowed senders, or switch on Accept from anyone.
3. Let your accountant or a colleague send them
Someone else can send documents to your collector address — an accountant, a colleague, a partner. Add their address to the allowed senders; anyone not on the list puts nothing into your inbox.
When a document cannot be filed
Not every forwarded email contains a tax document that can be read out — sometimes it is only a covering note, sometimes a format Taxorio does not support. You then get an email explaining the reason, with the original message attached as an .eml file. Open it in your email client, upload the document by hand, or fix and forward the message again. This notification is on by default. The notification confirming that a document was filed is optional; switch it on if you want a receipt for every email you forward.
| Situation | What happens |
|---|---|
| The document is recognised | It appears in Expenses → Inbox for you to check and confirm |
| The email held no tax document | A notification arrives with the reason and the original email attached |
| The sender is not on the allowed list | The email is not processed, unless "Accept from anyone" is on |
| The same file has already arrived once | The duplicate is not filed a second time |
Limits worth knowing
The collector email has a few limits that keep your inbox from being flooded:
- The AI processes at most 2 attachments from one email (any others are ignored).
- Up to 3 MB per attachment — larger attachments are skipped.
- Up to 10 emails per hour and 20 emails per 24 hours per account.
- Supported formats: PDF, JPG, PNG, WEBP, HEIC and ISDOC.
A duplicate file is not filed twice, even if you forward it several times by mistake. A document that came in by email is marked in the inbox with an envelope icon, and you can see the sender, the subject and the time it was received.
Documents versus payment matching — do not mix them up
Taxorio has two separate collector addresses for two different jobs:
- doklady-xxxxx@taxorio.cz — for documents you receive (invoices, receipts). That is what this article is about.
- platby-xxxxx@taxorio.cz — for bank notifications, which Taxorio matches against the invoices you issued. See Automatic matching of bank payments.
The two features work independently of each other, have separate addresses and are switched on separately in Settings.
How to start
The collector email for documents is part of the PRO plan. Activate it in Settings → Documents by email, where you will find your address and the list of allowed senders. The step-by-step version lives in the help centre article Documents by email.
If you are still working out what other routes Taxorio offers for getting documents in — drag and drop, taking a photo in the browser, or a mobile scan via QR code — read How to get documents into Taxorio. The collector email is the fourth of those routes, and it suits the case where the document is already sitting in your email and you would rather not download and file it again by hand.
If you do not use Taxorio yet, you can start on the Free plan without a card; the collector email for documents unlocks with PRO.
Taxorio scope: Taxorio provides invoicing and income/expense records for Czech sole traders. It is not full accounting or personalised tax advice. For an unsupported or unusual case, verify the treatment with a Czech accountant or tax adviser before filing.