Invoices and documents · 3 min read

The delivery address on an invoice — when to use it and how to set it up

How to add a delivery address to an invoice that differs from the billing address, how to save it to the client for next time, and why it's carried onto the PDF too.

When a delivery address comes in handy

A client's billing address (their registered office) and the place their goods or service actually needs to reach often differ — typically for companies with several branches, warehouses or premises. For cases like that, an invoice has an optional Delivery address section, which is entirely independent of the client's billing address and gets printed on the PDF in addition to it.

If you don't need a delivery address, simply leave the section off — it won't appear on the invoice at all, and nothing about the existing behaviour changes.

How to add it to an invoice

The section is tucked behind an unobtrusive toggle below the client picker, so it doesn't clutter the form when you don't need it (so-called progressive disclosure).

  1. In the invoice form, select the client.
  2. Below the client picker, check Use a different delivery address — the Delivery address section expands.
  3. If the client has at least one delivery address saved in the address book, pick it from the drop-down list. The address marked as default is offered automatically on a new invoice.
  4. To enter a different address, choose enter a new address from the list (or if the client has no saved address yet) and fill in the company name, street, city, postal code and country. The note is optional.
  5. Check Save this address to the client if you want to use it again next time — give it a short name too (e.g. "Brno warehouse"), under which it's then offered in the list. Without checking this, the address only applies to this one invoice.
💡 Tip: switching to a different client resets the delivery address selection on its own — the address belongs to a specific client, so it doesn't carry over between clients.

Managing a client's saved addresses

You don't have to create saved delivery addresses only from the invoice form — you can manage them just as easily straight from the client's detail, in the Delivery addresses card:

  • Add address — creates a new address in the client's address book. Here, besides the street and city, an address name (under which it's then offered) and a company / branch name are also required.
  • Edit — opens the same form pre-filled with the details.
  • Set as default — this address is then offered automatically on a new invoice (the star on the other addresses is cleared — only one can ever be the default).
  • Delete — removes the address from the address book once confirmed; it stays unchanged on invoices already issued, since it was written onto them at issue time as a snapshot (a copy).

Where the address shows up

A filled-in delivery address is carried through onto the generated PDF invoice as a separate block next to the client's billing address — so the recipient sees both addresses at once and doesn't have to ask where the goods actually need to go.

⚠️ Required fields: the street and city must always be filled in — without them the address would print on the invoice incomplete. The company name, postal code and note are optional.